Welcome to my website.
1. LEGAL NOTICE
Owner: ARTHUR Moura

Address: C/ SAN ISIDRO 12- Local B - 28320 PINTO - MADRID - ES

1.1 CONTACT
Email: info@packcomfort.com
Phone: 0034 - 912 880 400 - Mobile: 0034-658 537 611 - WhatsApp, LINE, Skype (Packcomfort)
CIF / NIF: X2143275C

2. TERMS AND CONDITIONS

2.1 INTRODUCTION / CODE OF VALUES

Let me begin these terms with an uncommon section, that is a code of values.

Due to the nature of my business, I consider important to emphasize the following points.

I disapprove of any promotion, distribution  and resale of my products in the form of network marketing or its variants (that is why I do not use commercial networks)

No one should exploit the potential of personal relationships to press the purchase of my products.

I disapprove of the disclosure, distribution, or cash movements related to Packcomfort made at Christian meeting places.

This document lays down the conditions that govern the use of this website and the purchase of products in it.

Packcomfort disclaims all liability for the misuse of the contents exposed and reserves the right to update at any time.

2.2 PRICE

All prices on this page include VAT.

Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Also we will make the appropriate changes to the web to correct the error.

2.3 PAYMENT

See section Payment (Link)

2.4 PRODUCT AVAILABILITY

All orders are subject to the availability of the products.

For many reasons it is impossible to have all items and their variants (colors and materials) available.

Some general information appears on each product sheet.


Label   Available   : article we usually have in stock.

Label   Under order   : article we do not usually have in stock. It will be requested with the utmost urgency to our supplier (Up to 3 weeks’ delay).

In this regard, if difficulties in the supply of products occur or if they are no longer in stock, we will provide information about substitute products.

If you did not want substitutes, nor to wait for the replacement of the product, we would refund the amount you would have paid.

We always seek a solution for our customers to have their products as soon as possible.

Although we do our best to always process all orders there may be exceptional circumstances that force us to refuse to process an order.

2.5 SHIPPING COSTS

Shipping costs will be published on the website at all times. These expenses are added to the price of products and clearly displayed before placing the order. Also, we offer the following paragraph with more information.

See section Deliveries & Returns (Link)

2.6 RETURN/EXCHANGES POLICY

You have up to 14 days after You have received your delivery to cancel your order.

Model withdrawal form.

For the attention of:

ARTHUR Moura

C / Nicolás Fuster nº7, 4ºB - 28320 PINTO - MADRID - ES

Email: info@packcomfort.com


I hereby inform you that I withdraw from my sales contract for the following order.

Order Number ................ , Received ..............................

Consumer and user name: ..............................................

Address of consumer and user: ......................................

Signature of consumer and user (only if this form is submitted in paper form)

date

You must return or give us directly the order at the above address, without undue delay and in any case within 14 days from the date on which you informed us of your decision to withdraw.

You must bear the direct cost and risk of returning the goods.

Exception

Under current legislation, the right of withdrawal does not apply to the following products:

Products prepared in accordance with the consumer's specifications or clearly personalized and user.

2.7 RETURNING  A DAMAGED, DEFECTIVE OR WRONG PRODUCT.
If you receive a damaged, defective or incorrect, let us know and we will do our best to solve it as soon as possible.

We will make another delivery with the right products and pick the returned product. We'll bear all the shipping costs.

2.8 INTELLECTUAL PROPERTY

The text, images, and other content are exclusive property of Packcomfort. Any partial or total reproduction of content by any method is subject to prior authorization.

2.9 APPLICABLE LAW AND JURISDICTION

These Terms are subject to Spanish law.

The Spanish courts shall have exclusive jurisdiction.

2.10 FEEDBACK

Your comments and suggestions are welcome. Please send all feedback and suggestions via e-mail: info@packcomfort.com

3. PRIVACY POLICY

See section Privacy (Link)

4. POLICY OF COOKIES

See section Cookies (Link)

Original and full version en Spanish (Link)