SHIPPING
RETURN / EXCHANGE POLICY
Under the Consumer Contracts Regulations, You have up to 14 days after You have received your delivery to cancel your order.
Model withdrawal form.
For the attention of:
Rut Nancy Benitez
C/ SAN ISIDRO 12- Local B - 28320 PINTO - MADRID - ES
Email: info@packcomfort.com
Hereby I inform you that I withdraw from my sales contract for the following order.
Order Number ................ , Received ..............................
Consumer and user name: ..............................................
Address of consumers and users: ....................................
Signature of consumer and user (only if this form is submitted in paper)
date
You must return or give us directly the order at the above address, without undue delay .
You must bear the direct cost and risk of returning the goods.
Exception
Under current legislation, the right of withdrawal does not apply to the following products:
Products prepared in accordance with the consumer and user's specifications or clearly customized.
RETURNING A DAMAGED, DEFECTIVE OR WRONG PRODUCT.
If you receive a damaged, defective or incorrect product, let us know and we will do our best to solve it as soon as possible.